Unable to create issues in projects - CORE expired - Have Software license

[IT Admin]

Dear Atlassian:

Recently our JIRA Core expired. All of a sudden we can no longer create issues in all the projects, stating an error that our evaluation has expired. Given we own both Software and Service Desk license, we were told that all projects and board should not be impacted even if the Core expires.

At this point we will need some help to understand the reason why expired Core license would affect our existing projects given we have the Software license.

So if I understand this correctly, if we own Software, Core doesn't matter? At this point we need to solve this...

[Daniel Watania · Accepted solution]

Hi Nithin,

Welcome to Atlassian Answers, and allow me to answer your question.

First of all, you can always try JIRA for free for 30 days! You can try it out and see whether it fits your business requirement or not. We are also proud of JIRA's ability to be highly customizable, together with lots of available plugin - both in house and third-party - you can get your process automated in no time :) (JIRA customization also possible, it is just that the function which you have customized will be out of our Support Scope)

JIRA is not only used as a bug tracking software (as we connect JIRA with other development application), but you can also track your business processes with JIRA's functionality. This video is a good starter show you what JIRA can do: JIRA in a Nutshell

If you would like to know more, you can always email us at sales@atlassian.com

Have a nice day and regards,
Daniel :)

[Nithin]

Thank you for the replies. I will defenetly run a trial and see.

[Norman Abramovitz]

There is no way to give any real feedback without some facts about your process, the problems you are facing and your measures for 'boosting' productivity other than what Daniel said, to try it.