I have a custom text field (>255) chars. I have verified that the all users browse is configured, the wiki renderer is turned on (in fact I have tested making sure I can do some wiki), the users have browse, etc. The @mention for the comments and description field for the same issue for the same user work fine.

Community
Q&A
Jira
Questions
@mention not working in a custom text field

Sprint scope change email notification

Hello,

Is there a way we can send email notification on sprint scope change in jira cloud onDemand ?

Once the sprint is started and new issues are added in the middle of the sprint which would be a scope change we need to alert to a group via email on this scope change

Any other options apart from buying scriptrunner plugin ?

-Thanks

1 answer

1 accepted

2 votes

Answer accepted

Hi Susan,

This is actually the current behavior. We are tracking a suggestion to allow users to use mentions within custom fields as well on https://jira.atlassian.com/browse/JRA-32563.

I'd advise you to vote on this suggestion to increase its popularity and add yourself as a watcher to receive any further updates regarding it, but at this time unfortunately I don't think there's any way to do this.