Renderers not available for custom fields

[Sharlena Biron]

I am setting up a single select custom field in JIRA Cloud and the renderers are not available from the Field Configuration Screen.

According to JIRA Cloud documentation, the following renderers are standard (https://confluence.atlassian.com/jiracloud/__renderers-735941878.html):

JIRA currently ships with the following renderers:

• For text fields:
  • The Default Text Renderer, which displays plain text; and
  • The Wiki Style Renderer (utilising the Confluence wiki engine), which displays rich text (HTML).  To see how a 'Wiki Style Renderer' field will look when it is displayed to a user, please see Editing Rich-Text Fields.
• For multi-select fields:
  • The Autocomplete Renderer, which allows the user to start typing text which is then 'autocompleted', or to select from a dropdown list of options; and
  • The Select List Renderer, which simply provides a dropdown list of options.  For custom fields of type Multi Select, only the Select List Renderer is available. Furthermore, when modifying a field configuration, you will not be able to configure a Multi Select custom field's renderer.

The only renderers I see in our instance are when I create a custom text field, are the Default Text Renderer and the Wiki Style Renderer  If I create a select list custom field, the renderers don't show at all. I need the other renderers to be available as well.

Has anyone else seen this and have any ideas as to what may be going on?

[Vince Butera]

The fix for this is to create a new board. That will use the new workflow and populate the velocity data accordingly.