cannot re-index after Jira Core upgrade from 7.13 to 8.5

[Tony]

After Jira Core upgrade from 7.13 to 8.5, get the following error when trying to re-index 

Cause
Referer URL: https://tealint.tea.state.tx.us/tims/secure/admin/IndexAdmin.jspa

com.google.template.soy.tofu.SoyTofuException: When evaluating "'IndexReIndex!reindex.jspa?atl_token=' + $atlToken + '&indexingStrategy=' + $indexingStrategy": Attempted to coerce undefined value into a string.
com.google.template.soy.tofu.SoyTofuException: When evaluating "'IndexReIndex!reindex.jspa?atl_token=' + $atlToken + '&indexingStrategy=' + $indexingStrategy": Attempted to coerce undefined value into a string.
at JIRA.Templates.Admin.Index.buttonContainer(confirm-reindex.soy:65) [?:?]
at JIRA.Templates.Admin.Index.confirmReindex(Unknown Source) [?:?]
at com.google.template.soy.tofu.internal.BaseTofu.renderMainHelper(BaseTofu.java:369) [?:?]
at com.google.template.soy.tofu.internal.BaseTofu.renderMain(BaseTofu.java:322) [?:?]
at com.google.template.soy.tofu.internal.BaseTofu.access$100(BaseTofu.java:66) [?:?]
at com.google.template.soy.tofu.internal.BaseTofu$RendererImpl.render(BaseTofu.java:476) [?:?]
at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:154) [?:?]
at com.atlassian.soy.impl.DefaultSoyTemplateRenderer.render(DefaultSoyTemplateRenderer.java:45) [?:?]
at com.atlassian.soy.impl.DefaultSoyTemplateRenderer.render(DefaultSoyTemplateRenderer.java:39) [?:?]
at com.atlassian.jira.web.dispatcher.JiraSoyViewDispatcher.render(JiraSoyViewDispatcher.java:48) [classes/:?]
at com.atlassian.jira.web.dispatcher.JiraSoyViewDispatcher.dispatch(JiraSoyViewDispatcher.java:38) [classes/:?]
at com.atlassian.jira.web.dispatcher.JiraWebworkViewDi

[MattS]

For including in an HTML velocity template I use something like the code below. You could use a different customFieldManager method to get the field by name but be careful that you only have one custom field with that name defined

#set ($cf = $customFieldManager.getCustomFieldObject('customfield_10371'))
#if ($cf)
  #set ($projectObject = $issue.getProjectObject())
  #set ($issueTypeObject = $issue.getIssueTypeObject())
  #set ( $idArray = [$issueTypeObject.id] )

  #if ( $cf.isInScope($projectObject, $idArray) )
    #set ($currValue = $cf.getValue($issue))
    #if ($currValue && ! $currValue.equals(""))
<tr valign="top">
    <td style="color:${textColour};font-family:${textFontFamily};font-size:${textSize};padding:0 10px 10px 0;white-space:nowrap;">
        <strong style="font-weight:normal;color:${textSubtleColour};">$cf.name:</strong>
    </td>
    <td style="color:${textColour};font-family:${textFontFamily};font-size:${textSize};padding:0 0 10px 0;width:100%;">
      $currValue
    </td>
</tr>
    #end
  #end
#else
<tr><td>unknown field</td></tr>
#end

[Begoña Bonet]

You're rigth Srilatha, I'm using groovy. I've never used velocity.I'm sorry

Begoña

[Srilatha Pokala]

Thank you but looks like you are using groovy(script runner) email templates?

we are trying to update/add velocity email templates in JIRA installation (atlassian-jira\WEB-INF\classes\templates\email) 

[Begoña Bonet]

For more information about how to write the email template see:

http://docs.codehaus.org/display/GROOVY/Groovy+Templates#GroovyTemplates-GStringTemplateEngine

My complete e-mail template (it works for me if the customfields are configured belonging to the correct project):

<hr align="left" noshade="noshade" size="2" width="80%" />
<b>Código de asunto:</b> <% out <<issue.key %><br/>
<b>Tipo de asunto:</b> <% out <<issue.issueType?.name %><br/>
<% if(issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObjectByName("Datos del solicitante"))) { %>
<b>Solicitante:</b> <%out <<issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObjectByName("Datos del solicitante")) %><br/>
<% } %>
<% if(issue.getCreated()) { %>
<b>Fecha de creación:</b> <% out << issue.getCreated().format('dd-MM-yy HH:MM') %><br/>
<% } %>
<b>Aplicación afectada:</b> <%out <<issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObjectByName("CI afectado")) %> <br/>
<hr align="left" noshade="noshade" size="2" width="80%" />
<b>Resumen:</b> <% out << issue.summary %><br/>
<% if(issue.description) { %>
<b>Descripción:</b> <% out << issue.description.replace("\n","<p/>") %>
<% } %>
<hr align="left" noshade="noshade" size="2" width="80%" />
<% if(issue.getResolutionDate()) { %>
<b>Fecha de la desestimación:</b> <% out << issue.getResolutionDate().format('dd-MM-yy HH:MM') %><br/>
<% } %>
<% if(issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObjectByName("Motivo de la Desestimación"))) { %>
<b>Motivo de la desestimación:</b> <% out << issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObjectByName("Motivo de la Desestimación")).replace("\n","<p/>") %><br/>
<% } %>
<hr align="left" noshade="noshade" size="2" width="80%" />
<br/>

[Srilatha Pokala]

Thank you Begona for your reply..

I have used following in my email templates, but still values are not rendered. Is it possible for you to send the whole syntax you are using? and do you have to import anything?

<%out <<issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObjectByName("Equipment Name")) %>

<%out $issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObjectByName("Equipment Name")) %>

[Begoña Bonet]

Hi Srilatha,

This code works for me in Email Template field used in the Script Listener "Send a custom e-mail":

<b>Aplicación afectada:</b> <%out <<issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObjectByName("CI afectado")) %> 

"CI Afectado" is the name of a customfield

Regards,

Begoña