cannot complete sprint

[Jeremy Arr]

When I try to complete a sprint it says "Sprint cannot be completed as there are incomplete subtasks". All my issues are either done or cancelled. I am using simplified workflow, with cancelled and done "set resolution" fields checked in the board configuration page. The cancelled status is not displayed on the kanban board, i.e is not in a column. When i add it to the done column, I am able to complete the sprint. I do not want the cancelled tasks to show up on the kanban board.

So my question is, why can't I complete the sprint when the cancelled status is not displayed on the kanban board? This looks like a bug.

I am running the latest version jira server.

[NikE]

Unless this was a one-off occurrence, it is going to take some research on your account to figure out what is going on. If you open a support request, we can get the necessary info about your accounts (JIRA OnDemand and Zendesk) and track down the problem.