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Why does a search for JQL perfectly confuse users?

Anselmo
Contributor
September 16, 2019

The best Google hit I found for "JQL" was this blog post: Search JIRA like a boss with JQL

But following the highly recommended favorite link there, is completely misleading (not my sense of humor).

In all of the split spaces (what the heck...) I don't have a good hit with the term "JQL" anymore, besides the fact, that the titles of those three new clouds don't tell me at all, what to expect there. "Core" is bullshit and depends highly on the target group which claims for itself what's core from its very specific perspective.

For me as a stupid user it is essential not to make choices first, if I want to learn something new. I request to be guided adequately! But this went totally wrong and I'm really pissed.

 

2 answers

2 votes
Shawn Thiel
May 6, 2015

I created my own icons - word art in powerpoint or word, then saved as an image.  I then loaded those images to a project ticket.  This gave me a url that I could use for each priority.  

Matt Leavitt
Contributor
September 12, 2017

Inspired idea to post the images in an issue.  Then click on the image to view it and right-click to save the file location.  Then use that in the Priorities as the "Icon URL".  Great idea, and I used it myself, thanks!

Amit M Patil
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July 5, 2018

Very smart! I used it as well. Thank you

Brittony Lovell
April 23, 2019

Thank you! This worked perfectly!

0 votes
Nic Brough -Adaptavist-
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May 3, 2015

They're not icons, they're css formatted text.

If you look at the html, you get class=" jira-issue-status-lozenge aui-lozenge jira-issue-status-lozenge-green jira-issue-status-lozenge-done aui-lozenge-subtle jira-issue-status-lozenge-max-width-medium"

Tobbe
Contributor
May 4, 2015

Thanks but where do you mean I found find that in the html? Since I dont have the css 'icons' in my installation I cant see the html code for that. And how can I put this css code instead of icons? is it in the url for the icon in the 'edit' view of the priority?

Nic Brough -Adaptavist-
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May 4, 2015

There are no icons. There's css that says "when I find tag X around a word, draw it this way". When you look at a page that has a status on it, that's html, and your browser is drawing it as instructed. If you use ctrl-u to look at the plain unformatted html, you get the class stuff I mentioned wrapped around a word. To re-use it, you'll need to replicate what the the css says to draw the word out.

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