Where has 'Add Watchers' gone in the new JIRA view?

[Anthony Brittis]

Re-asking this question since the current "Answered" question, didn't really answer the question.

I want to be able to add others to watch tickets so they receive their email notification. 

Where has ADD WATCHERS gone?

(Poorly) Answered question:  https://community.atlassian.com/t5/Jira-Core-questions/Where-has-Add-Watchers-gone-in-the-new-JIRA-view/qaq-p/774776

[Colin Goudie]

Firstly, authentication and SSO are two different things, so you might be best to tackle one at a time.

First, it appears you problem is mainly authentication related specifically with what directories JIRA is using to authenticate users.

Also, what versions of each application are you using?

The reason why your JIRA admin user is probably not authenticating is that there are probably 2 or more users in the system called 'admin'. Probably one in the Crowd application and one in JIRA.

You should always first test your authentication in Crowd via the application tab. Go to the applicaiton you want to test and select the Authentication tab. Here you can test different accounts to ensure Crowd thinks they should be able to authenticate with that application.

If Crowd says they should authenticate but you still can't log in, then you have an application specific permission problem where that user doesn't have 'use' permissions for that application.

Once you sort out the authentication issues then you can edit the serpah config file to enable SSO.