Cause of {"errorMessages":[],"errors":{}} with /rest/api/2/user/assignable/search? string

[PR]

Hi community members,

When I send the below API call,

https://company.url/jira/rest/api/2/user/assignable/search?project={{projectkey}}

I get an error 

{"errorMessages":["No project with the provided key exists"],"errors":{}}

Please advise where the problem source could be. The vendor - which supplies the third party JIRA app integration from the ticketing system - believes it is on the JIRA side and JIRA admins think it could be on the vendor side. 

Additional info:

1.  JIRA hosted on an in-company server though named company.cloud; no atlassian.net domain URL, no vanity URL etc.,

2. Basic Authentication with username/password.

3. Whitelisting of all IPs done.

Your thoughts and ideas are really welcome.

PR

[darylchuah · Accepted solution]

Hi Janiv

You can try downloading the documentation (README.txt) at here https://marketplace.atlassian.com/download/plugins/com.netent.jira.plugins.bulkclone.BulkClone/version/17

Anyway here is the contents on the README.txt file:

This Plug-in is used to clone multiple issues at one time. The bulk cloning operation will be available only to users belonging to group "BulkClone".

Here are the steps required to get the plug-in running:

1) Upload the JAR File BulkClone-1.06.jar with the UPM in JIRA, (There is no server restart required for this version)

2) If you are upgrading BulkClone from an earlier version you can delete all 3 previously deployed ".VM" files located in the directory path ..\Jira_Home_Directory\WEB-INF\classes\templates\plugins\jira\projectpanels\

3) Prior to performing any operation , create a User Group Called "BulkClone" and assign this group to users who can perform the Bulk Clone Operation. All these users will now be able to perform the Bulk Clone.

4) Create a filter for all the issues of a particular project. These are the issues to be cloned. Copy the URL of the filter. this URL must be containing the requestId parameter.

5) Go to the project to which the issues to be cloned belong and in the Project Browser go to "BulkClone" Tabpanel.

6) In the BulkClone Tabpanel paste the filterUrl copied and also select other options if desired and then submit.

7) All the issues corresponding to the filter will be cloned and the next screen will be an error or success screen for the operation.

8. All the issues are easily located depending on which "Label" you give them, omitting a label, BulkClone will proivde one automatically