We've detected a potential problem with Jira's Dashboard configuration

[Zamiq Mustafayev]

Dashboard Diagnostics: Mismatched URL Scheme

Jira is reporting that it is using the URL scheme 'http', which does not match the scheme used to run these diagnostics, 'https'. This is known to cause Jira to construct URLs using an incorrect hostname, which will result in errors in the dashboard, among other issues.

The most common cause of this is the use of a reverse-proxy HTTP(S) server (often Apache or IIS) in front of the application server running Jira. While this configuration is supported, some additional setup might be necessary in order to ensure that Jira detects the correct scheme.

The following articles describe the issue and the steps you should take to ensure that your web server and app server are configured correctly:

• Gadgets do not display correctly after upgrade to Jira 4.0
• Integrating Jira with Apache
• Integrating Jira with Apache using SSL

If you believe this diagnosis is in error, or you have any other questions, please contact Atlassian Support.

Detailed Error

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        com.atlassian.gadgets.dashboard.internal.diagnostics.UrlSchemeMismatchException: Detected URL scheme, 'http', does not match expected scheme 'https'
	at com.atlassian.gadgets.dashboard.internal.diagnostics.Diagnostics.checkExpectedScheme(Diagnostics.java:52)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.Diagnostics.check(Diagnostics.java:31)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.DiagnosticsServlet.executeDiagnostics(DiagnosticsServlet.java:80)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.DiagnosticsServlet.doPost(DiagnosticsServlet.java:56)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
	at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:37)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
	at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:46)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.atlassian.jira.web.filters.JiraLastFilter.lambda$doFilter$0(JiraLastFilter.java:39)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
	at com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:36)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:77)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:34)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)

[Mark Symons · Accepted solution]

There's no need to reset the account's password... you can use an SU tool to switch user (impersonate a user). There is a commercial plugin that lets you do this:

JIRA SU Plugin

There's also a "SwitchUser" canned script in Script Runner but I do not see it documented at the link. However, I used the functionality a couple of times in the last week alone and can attest that it works great.

Of course, using an SU tool lets you edit one user profile at a time. There may be a quicker way to change specific things (such as time zone preference) in bulk, perhaps also using Script Runner... but someone else might like to comment about that.

[Xavier]

Thanks Mark. Works great. A bit clunky, but does the job if I need to do a few urgently.

I'll suggest that everyone updates their profiles as that would be a lot quicker than me going through them all.

Alternatively, I suppose it's possible by editing the database directly but that would be a lot riskier.

Cheers,

Xavier

[rcasares]

As an alternative, if you wish to do bulk profile updates, I wrote a groovy script for the Script-Runner plugin for updating the "Notify Own Changes" setting in users profile. You just have to find the property key you wish to update and the proper method in JIRA java documentation.

https://gist.github.com/ricardocasares/c4c0e4dea3a5ad4c3480

Cheers!

[Mizan]

Thanks for Sharing

[Mike Reaves]

The Administrator not being able to edit a user's profile out-of-the-box without installing a plug-in makes the profile pages not very useful.  I'm not sure that the JIRA SU plugin works with On Demand, but even if it does, installing and paying for a plugin seems like a lot of work to be able to update someone's phone number.  As brain dead as it sounds, I'm creating a page called, "Contacts" to keep my user's phone numbers and email addresses accurate because there's no simple way for the Admin to update this content.  Disappointing.