Wanted: Report App (Alternative to EazyBI)

[Jens Kisters __SeibertSolutions]

Hi,

we have implemented a report in Eazy BI and the formats the report can export are not sufficient for our usecase.

The report lists jira issues and the list is grouped.

In SQL the report would be something like

SELECT textfield1, textfield2, textfield3, numberfield1, numberfield2, numberfield3 FROM table GROUP BY 1,2,3

Eazy BI can do that, but the export is not useable for our use case the xlsx export contains so many merged cells you cant work with it any more:

We already contacted the vendor and they are not planning to change the export feature.

Being able to export a report to Excel and work with it there is a must-have for our client.

The Tools also offers a CSV export but you just have to do too much manual work to open it in MS Excel (pick encoding,set separtor, set decimal point, save as xlsx and so on...).

Is there another app that can provide this?

Or are there other reporting tools that are able to create reports about Jira Issues?

Or is there a tool that can easily convert the xlsx/CSV into something useful?

kind regards

Jens

[J. Caldwell · Accepted solution]

Have you reviewed logs in both systems? If there is nothing there, I would recommend turning up logging on both systems, duplicate the issue and then review logs.

[Daniel Sobral]

Thanks! I'll update the question with more information.

[cofarrell]

This doesn't explain the underlying problem, but it looks like JIRA has improved the error handling for custom fields in later versions.

https://jira.atlassian.com/browse/JRA-27744

What version of JIRA are you running?

[Daniel Sobral]

Still on 5-something, but there's a planned upgrade soon.

[cofarrell]

Hi Daniel,

I was hoping someone would reply before now. I wish I could help, but this is out of my domain.

Forgive the dumb question, but is Time Tracking a core JIRA field or part of a 3rd party plugin? If the latter it may be worth sending an email to the plugin developer.

Charles

[Daniel Sobral]

Not at all. I tried adding both JIRA and Stash tags, but the system wouldn't let me.

[cofarrell]

Hi Daniel,

I hope you don't mind but I added some JIRA tags to open this up to a wider audience.

Charles