We successfully upgraded Jira Core Server from 8.22.2 to 9.0, but when Jira re-indexed after the upgrade, we are taken to the "Jira had problems starting up page" with the following message:
There was an exception thrown when trying to complete the upgrades
Below are the logs from jiracore-stdout.log:
Upgrade Succeeded! JIRA has been upgraded to build number 900001
*******************************************************************
2022-07-21 10:15:27,782-0500 JIRA-Bootstrap INFO [c.a.jira.upgrade.UpgradeIndexManager] Requesting immediate reindex
2022-07-21 10:15:49,048-0500 JIRA-Bootstrap ERROR [c.a.jira.upgrade.LicenseCheckingUpgradeService] An exception occurred when running to call a callable method, this shouldn't happen.
java.lang.RuntimeException: java.util.concurrent.ExecutionException: com.atlassian.jira.index.IndexingFailureException: Indexing completed with 1 errors
at com.atlassian.jira.index.request.DefaultReindexRequestManager.reindex(DefaultReindexRequestManager.java:244)
at com.atlassian.jira.index.request.DefaultReindexRequestManager.performReindex(DefaultReindexRequestManager.java:215)
at com.atlassian.jira.index.request.DefaultReindexRequestManager.performReindex(DefaultReindexRequestManager.java:205)
at com.atlassian.jira.index.request.DefaultReindexRequestManager.processPendingRequests(DefaultReindexRequestManager.java:181)
at com.atlassian.jira.upgrade.UpgradeIndexManager.executeImmediateReindex(UpgradeIndexManager.java:148)
at com.atlassian.jira.upgrade.UpgradeIndexManager.executeReindex(UpgradeIndexManager.java:139)
at com.atlassian.jira.upgrade.UpgradeIndexManager.runReindexIfNeededAndAllowed(UpgradeIndexManager.java:70)
at com.atlassian.jira.upgrade.LicenseCheckingUpgradeService.executeUpgrades(LicenseCheckingUpgradeService.java:147)
at com.atlassian.jira.upgrade.LicenseCheckingUpgradeService.runUpgrades(LicenseCheckingUpgradeService.java:97)
at com.atlassian.jira.upgrade.ClusterLockingUpgradeService.runUpgrades(ClusterLockingUpgradeService.java:35)
at com.atlassian.jira.upgrade.LoggingUpgradeService.lambda$runUpgradesWithLogging$0(LoggingUpgradeService.java:28)
at com.atlassian.jira.upgrade.LoggingUpgradeService.runWithTaskLogging(LoggingUpgradeService.java:43)
at com.atlassian.jira.upgrade.LoggingUpgradeService.runUpgradesWithLogging(LoggingUpgradeService.java:28)
at com.atlassian.jira.upgrade.IndexingUpgradeService.runUpgrades(IndexingUpgradeService.java:19)
at com.atlassian.jira.upgrade.DefaultUpgradeService.runUpgrades(DefaultUpgradeService.java:61)
at com.atlassian.jira.upgrade.UpgradeLauncher.upgradeIfNeeded(UpgradeLauncher.java:109)
at com.atlassian.jira.upgrade.UpgradeLauncher.start(UpgradeLauncher.java:86)
at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:50)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDBActivated(DefaultJiraLauncher.java:170)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:144)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:307)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:202)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:135)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:102)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:100)
at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.util.concurrent.ExecutionException: com.atlassian.jira.index.IndexingFailureException: Indexing completed with 1 errors
at java.base/java.util.concurrent.FutureTask.report(Unknown Source)
at java.base/java.util.concurrent.FutureTask.get(Unknown Source)
at com.atlassian.jira.task.TaskManagerImpl.waitUntilTaskCompletes(TaskManagerImpl.java:344)
at com.atlassian.jira.index.request.TaskDescriptorHelper.waitForTaskCompletion(TaskDescriptorHelper.java:37)
at com.atlassian.jira.index.request.DefaultReindexRequestManager.reindex(DefaultReindexRequestManager.java:242)
Caused by: com.atlassian.jira.index.IndexingFailureException: Indexing completed with 1 errors
at com.atlassian.jira.util.index.CompositeIndexLifecycleManager.reIndexAll(CompositeIndexLifecycleManager.java:88)
at com.atlassian.jira.util.index.CompositeIndexLifecycleManager.reIndexAll(CompositeIndexLifecycleManager.java:51)
at com.atlassian.jira.web.action.admin.index.ReIndexAsyncIndexerCommand.doReindex(ReIndexAsyncIndexerCommand.java:27)
at com.atlassian.jira.web.action.admin.index.AbstractAsyncIndexerCommand.call(AbstractAsyncIndexerCommand.java:63)
at com.atlassian.jira.web.action.admin.index.ReIndexAsyncIndexerCommand.call(ReIndexAsyncIndexerCommand.java:18)
at com.atlassian.jira.index.request.DefaultReindexRequestManager$RunReindexAndUpdateRequestTask.call(DefaultReindexRequestManager.java:547)
at com.atlassian.jira.index.request.DefaultReindexRequestManager$RunReindexAndUpdateRequestTask.call(DefaultReindexRequestManager.java:532)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:528)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:486)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
... 1 more
Any help would be appreciated. Thank you.
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