Upgrade problems (8.3.3 -> 8.13.2)

[Contemi-EUR: Dariusz Nowak]

Hey,

I'm trying to upgrade my old 8.3.3 Jira to 8.13.2 (I believe LTS), my process is preety simple:

* Stop Jira

* Run atlassian-jira-core-8.13.2-x64.bin & atlassian-jira-software-8.13.2-x64.bin selecting option to upgrade existing Jira

** Not sure should I run both of them but tried only 2nd one (assuming software already has core inside) and no differerence

Then when I try to start Jira with all plugins (it works with --disable-plugins) I'm getting:

{code}

2021-02-25 16:34:01,343+0000 JIRA-Bootstrap ERROR      [c.a.jira.upgrade.PluginSystemLauncher] A fatal error occured during initialisation. JIRA has been locked.
org.picocontainer.injectors.AbstractInjector$UnsatisfiableDependenciesException: com.atlassian.jira.issue.index.IndexingStatsEventPublisher has unsatisfied dependency 'class com.atlassian.jira.issue.fields.DefaultFieldManager' for constructor 'public com.atlassian.jira.issue.index.IndexingStatsEventPublisher(com.atlassian.event.api.EventPublisher,com.atlassian.jira.datetime.DateTimeFormatterFactory,com.atlassian.jira.issue.fields.DefaultFieldManager,com.atlassian.jira.security.JiraAuthenticationContext,com.atlassian.jira.cluster.ClusterManager)' from JIRAContainer_2021-02-25T16:32:42.710Z:1663<|
        at org.picocontainer.injectors.ConstructorInjector.getGreediestSatisfiableConstructor(ConstructorInjector.java:191)
        at org.picocontainer.injectors.ConstructorInjector.getGreediestSatisfiableConstructor(ConstructorInjector.java:110)
        at org.picocontainer.injectors.ConstructorInjector.access$100(ConstructorInjector.java:51)
        at org.picocontainer.injectors.ConstructorInjector$1.run(ConstructorInjector.java:331)
        at org.picocontainer.injectors.AbstractInjector$ThreadLocalCyclicDependencyGuard.observe(AbstractInjector.java:270)
        at org.picocontainer.injectors.ConstructorInjector.getComponentInstance(ConstructorInjector.java:364)
        at org.picocontainer.behaviors.AbstractBehavior.getComponentInstance(AbstractBehavior.java:64)
        at org.picocontainer.behaviors.Stored.getComponentInstance(Stored.java:91)
        at org.picocontainer.behaviors.AbstractBehavior.getComponentInstance(AbstractBehavior.java:64)
        at org.picocontainer.behaviors.Locked.getComponentInstance(Locked.java:40)
        at org.picocontainer.DefaultPicoContainer.getInstance(DefaultPicoContainer.java:698)
        at org.picocontainer.DefaultPicoContainer.getComponent(DefaultPicoContainer.java:646)
        at org.picocontainer.DefaultPicoContainer.getComponent(DefaultPicoContainer.java:631)
        at org.picocontainer.parameters.BasicComponentParameter$1.resolveInstance(BasicComponentParameter.java:118)
        at org.picocontainer.parameters.ComponentParameter$1.resolveInstance(ComponentParameter.java:136)
        at org.picocontainer.injectors.SingleMemberInjector.getParameter(SingleMemberInjector.java:78)
        at org.picocontainer.injectors.ConstructorInjector$CtorAndAdapters.getParameterArguments(ConstructorInjector.java:309)
        at org.picocontainer.injectors.ConstructorInjector$1.run(ConstructorInjector.java:335)
        at org.picocontainer.injectors.AbstractInjector$ThreadLocalCyclicDependencyGuard.observe(AbstractInjector.java:270)
        at org.picocontainer.injectors.ConstructorInjector.getComponentInstance(ConstructorInjector.java:364)
        at org.picocontainer.behaviors.AbstractBehavior.getComponentInstance(AbstractBehavior.java:64)
        at org.picocontainer.behaviors.Stored.getComponentInstance(Stored.java:91)
        at org.picocontainer.behaviors.AbstractBehavior.getComponentInstance(AbstractBehavior.java:64)
        at org.picocontainer.behaviors.Locked.getComponentInstance(Locked.java:40)
        at org.picocontainer.DefaultPicoContainer.getLocalInstance(DefaultPicoContainer.java:605)
        at org.picocontainer.DefaultPicoContainer.getComponents(DefaultPicoContainer.java:586)
        at org.picocontainer.DefaultPicoContainer.getComponents(DefaultPicoContainer.java:572)
        at com.atlassian.jira.component.pico.CachingMutablePicoContainer.getComponents(CachingMutablePicoContainer.java:153)
        at com.atlassian.jira.component.pico.ComponentContainer.instantiateComponents(ComponentContainer.java:483)
        at com.atlassian.jira.component.pico.ComponentManager.earlyStartPluginSystem(ComponentManager.java:249)
        at com.atlassian.jira.upgrade.PluginSystemLauncher.start(PluginSystemLauncher.java:45)
        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:145)
        at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:301)
        at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:196)
        at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:137)
        at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:104)
        at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
        at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:102)
        at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154)
        at java.lang.Thread.run(Thread.java:748)
2021-02-25 16:34:06,632+0000 JIRA-Bootstrap ERROR      [c.a.jira.startup.DefaultJiraLauncher] JIRA has failed to start because of the following errors: [(Event: Level = (EventLevel: fatal) , Key = (EventType: startup-unexpected) , Desc = We couldn't start JIRA , Exception = An error occurred while trying to start JIRA. We can't give you any more detail right now, we suggest checking the logs for more detail and contacting our support team.<br/>See our documentation for more information on contacting our support team and creating a support zip.), (Event: Level = (EventLevel: fatal) , Key = (EventType: database) , Desc = Could not execute health check, DatabaseConfigurationManager not available. , Exception = ]

{code}

Is this maybe related to a specific plugin as it's not clear from error message?

Thanks
Dariusz

[Harvinder Singh]

I mean the project A export file was having field "projectname" which I changed from project A to project B. Now, I imported that file to project B. I guess since the import was carried out  with csv having Sprint field and release field as well. So, it created similar fields for project B also. Further, I guess since the release and sprint were having same sprint id and version id. Therefore, the issues are interlinked in both the projects. Thus, in case I delete a sprint X for Project B which got imported from project A. The sprint X of Project A also gets deleted.

I hope you understand my problem now.

[Nic Brough -Adaptavist-]

I don't understand what you've done, why, or what you're trying to achieve by doing it.

Some things jumped out as clear though:

• Changing the project name in an export file is likely to break things unless you change the associated things.
• "issues are interlinked" explains nothing about what you mean - links?  Same issues?  What?
• Yes, if you delete a sprint, you delete it.  Sprints do NOT belong to projects, they belong to boards

[Nic Brough -Adaptavist-]

This does not sound like the way JIRA behaves at all.

Could you clarify something - when you say "project", do you actually mean "board"?

[Harvinder Singh]

By Project I mean "Project" named "A" and "B" and the issues can be seen in both the project boards and on clicking left nav backlog  also. In that view issues are coming based on the Sprints listed in Project A.

[Nic Brough -Adaptavist-]

Your boards are set to include issues from both projects.  You need to change those.