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Unable to login with LDAP active directory after upgrade to 8.22.3

Michael DeGroot
June 6, 2022

I upgraded Jira Core to 8.22.3 and I am now unable to login with my active directory accounts.  

I logged in with the recovery account and test the remote directory connection.  All of the steps complete except the user authentication.  I get this error:

 

Test user can authenticate : Failed
org.springframework.transaction.CannotCreateTransactionException: Could not create DirContext instance for transaction; nested exception is org.springframework.ldap.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090439, comment: AcceptSecurityContext error, data 57, v4563]; nested exception is javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090439, comment: AcceptSecurityContext error, data 57, v4563]
For more information regarding LDAP error codes see Troubleshooting LDAP Error Codes.
I tried resetting my service account's password with no effect.  The user passwords are correct and can authenticate as regular logins.

1 answer

0 votes
Nic Brough -Adaptavist-
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February 11, 2014

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