Trying to set up an automation in which a subtask is cloned and added as a task to another board

[Jordan Wolman]

I have created an automation that is manually triggered in which a subtask is cloned, added to a different proejct as a task, and then linked to the trigger issue (subtask). When I run this rule I get a message that the issue could not be cloned and moved. Any idea how to get this to work? 

[Thomas Sacco]

Hello Mohamed,

I am testing in my project (GSM) GIS service Management.  When I close (event) a service request, I want an email sent. Right now I have a role, a user and an email address set up to receive the email, but they are not getting any email.

Issue Closed

Project Role (Service Desk Team) Single Email Address (agreco@heinekenusa.com) Single User (sbhasin)

My goal is to do the following: When I close a request in JIRA an email will go out to our IT team (I have a group set up for that). 

[Nikolay Nikolay]

Not sure whether I selected the right labels for the question. please advize on that too, I can repost.