I would like the priority of a sub-task to display in the one-line summary that appears on the parent issue screen. I've seen earlier questions which suggest that you can edit this by going to General Configuration -> Advanced Settings -> jira.table.cols.subtasks. But the version of JIRA I'm using doesn't seem to have this option so I wondered if the method for configuring this had changed in the latest version?

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Display priority in sub-task summary

Trying to generate email notifications to agents when a new request comes in

I've tried changing the notification settings but the emails don't come through.

We are evaluating the service management product and this is a key feature we would need

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Hi Bryony,

Only Atlassian Support can edit "Advanced Settings" on JIRA Cloud. You can create a request on support.atlassian.com for further assistance.

Thanks and regards,
Paula Silveira

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Hi Paula, Thanks for your reply, that explains it. Does this mean that I would be able to change it myself if I were using the server version of JIRA? Bryony

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Trying to generate email notifications to agents when a new request comes in

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