Trying to enable HTTPs in JIRA server - change the server.xml file

[Samira Spago]

We made changes following the link (https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html?_ga=2.151090545.931027183.1562682248-1268070891.1561965617)  but from some reason that did not work for us. 

We used again backup file for server.xml and web.xml and it work fine for HTTP. 

Now again when I want to test HTTPs I will follow all steps from link that is noted and after we make changes in JIRA Configuration tool we have to make changes in server.xml with this part: 

<Connector port="8443" protocol="org.apache.coyote.http11.Http11NioProtocol"
maxHttpHeaderSize="8192" SSLEnabled="true"
maxThreads="150" minSpareThreads="25"
enableLookups="false" disableUploadTimeout="true"
acceptCount="100" scheme="https" secure="true"
sslEnabledProtocols="TLSv1.2,TLSv1.3"
clientAuth="false" useBodyEncodingForURI="true"
keyAlias="jira" keystoreFile="<Jira_HOME>/jira.jks" keystorePass="changeit" keystoreType="JKS"/>

Connector that is now active for HTTP will remain same (without any other changes)?

Do we have to make changes in web.xml as well? 

Thank You! 

[Nic Brough -Adaptavist- · Accepted solution]

It sounds like you do not have the right permissions.

Can you see other issues in the project?  If you can not, then you need to check the permissions on the project to see if you have "browse project". If you can see other issues, then look at the project's security scheme.

[Nic Brough -Adaptavist-]

Now answered in a duplicate, rather than followed up correctly.