Transition Parent (Epic) to done when tasks are done

[Deleted user]

Hello,

I am trying to create a rule to transition a parent (epic) if all tasks are done by doing this:

I 

When I moved the last task to done to trigger this rule, it does not take action on the parent. I don't think is getting to then. I'm doing something wrong or I'm missing something, help please. Thank you!

[JohnA · Accepted solution]

Hi Palka,

I assume that you are referring to a JIRA OnDemand instance, even though this question actually states that this is related to a downloadable version of our applications, in which case the "sysadmin" user is the account used by Atlassian Support to manage your account and it isn't counting against your license because we allocate an extra license slot to account for that user. This means that you will still get your full allocation of users you pay for, but also that Atlassian engineers can access your instance to perform maintenance for you.

All the best,
John