Tempo - not all hours logged displaying in timesheet view

[Julian Davis]

tempo-issue.jpg

Hello

I'm having an issue in Tempo which is likely super-simple to fix am sure - but not all hours logged in Tempo appear to be displaying in the timesheet view. See attached screen grab example - where you can see that for the user "James" the Tempo timesheet is showing that he has logged "2" hours, but if you look at the list of hours that opens it actually shows that he's logged more like "10.5" hours.

All thoughts on why this might be happening very gratefully received. Possibly something to do with "unaccounted hours"?

Many thanks

Kind regards

Julian

[Mizan]

we cannot use != to compare strings.

[Sorin Sbarnea (Citrix)]

Thanks, but I was looking for a solution, not a confirmation that this doesn't work :)

[Mizan]

Your question gives very less idea about your problem , can you elaborate ?

are you creating a plugin ?

can you post little more code ?

do you get any compilation errors or runtime exceptions ?

AFAIK there are plenty of documents available on creating a workflow condition ( plugin or script)

you should even refer this answer by Nic Brough

[Sorin Sbarnea (Citrix)]

It's only about jira 3.x configuration, it's not about plugins. I added a screenshot with the Add condition fields. The problem is that I don't know how to configure the condition to check if the field is not set to default value, which is None (not None string).

[Mizan]

I have never used 3.x its a very old version of Jira . Try using -1 instead of None in the value field . This is just a wild guess hope it helps .