Technical Error Is New People Cannot Log Into Jira Core (Free Version)

[Angela Lim]

Hi Jira Core Support,

I am the Administrator for Jira Core.

We invite our 1st new team member by sending out invite to their email(Gmail).

They registered as new user via email.

Then when they try login into our Jira Core(Free) URL, there was a technical error, and could not log in, the message ask us to talk to Support.

We exit out of Chrome, and attempt to login for a few times, basically could not login.

Please assist.

Thanks.

[Elisa [Atlassian]]

Hi Ted, 

As Jobin mentioned, your best option in this case would be to create filters that do what you'd like and then use it on another filter. 

E.g.: Filter:

AllOpenIssues

status not in (Closed, Resolved)

Then, later, on your Search Issue screen you could have:

Project = A and filter=AllOpenIssues

Which would bring all open issues for a specific project.

Let us know if this helps you.

Cheers! 

[Ted_Epstein]

Thanks, Jobin & Elisa.  This was helpful.

I still think it would be great to have quick filters on search results, the same as in the agile boards.  But I found two reasonably fast workarounds, using shortcut keys, that meet my needs well enough:

1. Use quick search (forward slash key shortcut), type my quick search query and append 'unresolved'  (without the quotes).  This isn't quite as precise as my "Open Issues" filter, but it's close enough for most situations.
   
   

2. Go to the find issues screen (global shortcut: g i), and apply the Open Issues filter, defined like this:

   project=RepreZen AND status not in (closed, resolved, deferred) AND text ~ visualization

   Once I've applied the filter, it seems to stick, and I don't have to re-apply it next time I go to the screen.  I can press the f to focus on the key search window and edit my search string, strategically placed at the end so it's easier to edit.

Hope someone else finds this useful!

Cheers,

 - Ted

[Jobin Kuruvilla [Adaptavist]]

You can just use an AND condition with the quick search criteria, right?

There is no way to have a built in option to apply more criteria like you can do in agile boards. You can only extend the search or add another filter to the search using the "filter" clause.