Task disappeared from the board.

[Emmanuel J]

Hello

We have a problem with a jira project, randomly some tickets disappear from the board when they change status. They are not on the board anymore but they appear at the bottom of the backlog. By changing the status of the jira ticket it would appear in the board again. Watching the video, we can see this behavior. All status are mapped

https://www.youtube.com/watch?v=3iPJNVGvBPY

Jira Software 8.20.15

The request that does not return this ticket is this one.

*rest/greenhopper/1.0/xboard/work/allData.json?rapidViewId=414&selectedProjectKey=XXX

Tested with different browser. 

who already had this problem and found a solution?

Thanks

[Dan Mihalache · Accepted solution]

Unfortunately i've got to the conclusion that the bulk edit does not take into account the configuration done in the Edit screen. From my point of view this behaviour is not consistent with the other types of edit (normal edit of an issue, inline edit, etc) that don't allow you to edit a field if that field is not part of the edit screen.

I've inserted an issue for this. If you too believe that this behaviour is wrong, please vote it: https://jira.atlassian.com/browse/JRA-31772

Thanks

[Dan Mihalache]

Unfortunately i've got to the conclusion that the bulk edit does not take into account the configuration done in the Edit screen. From my point of view this behaviour is not consistent with the other types of edit (normal edit of an issue, inline edit, etc) that don't allow you to edit a field if that field is not part of the edit screen.

I've inserted an issue for this. If you too believe that this behaviour is wrong, please vote it: https://jira.atlassian.com/browse/JRA-31772

Thanks