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  • EazyBI Installed License but still showing "License is expired, please update to valid license key."

Strange behavior of function Copy Value From Other Field

Jiri Bures
April 27, 2020

We are using Jira Cloud and Service Desk.

I want to store Description to custom field Original Description when a new issue is created 

I used Post Function Copy Value From Other Field

2020-04-27_18-20-29.jpg

But the result was like that:

Some Text --> Optional[Some Text]

If I tried the same Post Function with Source Field Summary, everything was OK.

Any suggestions where the problem is?

 

1 answer

0 votes
Raimonds Simanovskis
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August 28, 2013

Sometimes JIRA caches licensing information for some time.

Typically this can be solved by disabling eazyBI plugin from JIRA Administration / Manage Add-ons and then re-enabling.

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