Scriptrunner for getting the current key on runtime in production environment

[Kalyan Kumar Das]

The new JIRA has been installed and i am facing the issue in script-runner. I m searching for 4 days.

The two point is provided below which i need to fix:

1. I am unable to restrict for update the value of an issue at the time of issue update event. I had created a script on script listener.

2. Instead of hard coded value for key, i want to use dynamic code on script-runner. Means if the ticket is sub-task issue and project will be the same then the below script will execute.

Here the script is provided below and the requirement is duedate value for Task IssueType should be greater than the Duedate value for n number of subtask IssueType :

import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.Issue
import groovy.transform.BaseScript
import com.onresolve.scriptrunner.runner.customisers.ContextBaseScript
import com.onresolve.scriptrunner.runner.util.UserMessageUtil
import com.opensymphony.workflow.InvalidInputException

//

@BaseScript ContextBaseScript script

Issue issue = getIssueOrDefault("TEST-258") // Hard coded issue-key defined

if(issue.parentObject.dueDate.compareTo(issue.getDueDate()) >= 0)
{
UserMessageUtil.success("Due Date Success"+issue.dueDate)
log.debug(issue.getDueDate())
}
else
{
UserMessageUtil.success('Please enter the Subtask duedate that is less than Parent-Task Due-Date ')
//throw new InvalidInputException("Input not valid")
}

The problem is that when the condition fails then the date will be update first and next the pop up alert is raised which i mentioned in the code but I am unable to restrict the due date update. Also recommend us for second point on run-time environment(on production).

[Steve Barker · Accepted solution]

Atlassian solved this issue for us with a software update. The issue had started to affect more users and so was becoming more critical. The cause turned out to be casing differences in the email addresses exposed by the source of our SSO system.

[Abdulrazaq Mohammed Ali Omar]

Hello Steve,

I have taken over the issue you have logged in support.atlassian.com, and should work on it shortly.

All the best.