Scriptrunner LDAPs query works on JIRA 6.4, but throws ClassNotFoundException in JIRA 7.4

[Dietmar]

I use Scriptrunner to run an LDAP query against the underlying "AuthoritativeDirectory" defined for a JIRA User directory with delegated LDAP authentication.

The following code works on JIRA 6.4.x, but fails on 7.4 (on a different machine) with 
ClassNotFoundException: com.atlassian.crowd.directory.ssl.LdapHostnameVerificationSSLSocketFactory 

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.crowd.embedded.api.CrowdDirectoryService
import com.atlassian.crowd.embedded.api.Directory

// https://docs.atlassian.com/atlassian-crowd/3.1.2/com/atlassian/crowd/directory/RemoteDirectory.html
import com.atlassian.crowd.directory.RemoteDirectory // interface
import com.atlassian.crowd.search.builder.QueryBuilder
import com.atlassian.crowd.search.builder.Restriction
import com.atlassian.crowd.search.query.entity.restriction.constants.UserTermKeys
import com.atlassian.crowd.search.EntityDescriptor
import com.atlassian.crowd.embedded.api.User

// https://docs.atlassian.com/atlassian-crowd/3.1.2/com/atlassian/crowd/directory/GenericLDAP.html
import com.atlassian.crowd.directory.GenericLDAP

// https://docs.atlassian.com/atlassian-crowd/3.1.2/com/atlassian/crowd/directory/DelegatedAuthenticationDirectory.html
import com.atlassian.crowd.directory.DelegatedAuthenticationDirectory
import com.atlassian.crowd.directory.loader.DelegatedAuthenticationDirectoryInstanceLoader // interface
import com.atlassian.crowd.directory.ssl.LdapHostnameVerificationSSLSocketFactory


def dirsvc = ComponentAccessor.getComponent(CrowdDirectoryService)
def dirs = dirsvc.findAllDirectories()
Directory mydirdef = dirs[0] // top-most one is mydir

def dir = ComponentAccessor.getComponent(DelegatedAuthenticationDirectoryInstanceLoader)
RemoteDirectory mydir = dir.getDirectory(mydirdef)
mydir.getClass() // -> DelegatedAuthenticationDirectory
mydir.getKeys() // all config-keys (from the directory definition)

def qry = QueryBuilder.queryFor(User.class, EntityDescriptor.user()).with(
 Restriction.on(UserTermKeys.LAST_NAME).startingWith("berg")
 ).returningAtMost(10)
def users = mydir.searchUsers(qry) // searches ONLY within the directory, not in LDAP :-(
def ldap = mydir.getAuthoritativeDirectory() // com.atlassian.crowd.directory.GenericLDAP
def users2 = ldap.searchUsers(qry) // searches in underlying LDAP directory

org.springframework.transaction.CannotCreateTransactionException: Could not create DirContext instance for transaction; 
nested exception is org.springframework.ldap.CommunicationException: hostname.some.corp:636; 
nested exception is javax.naming.CommunicationException: hostname.some.corp:636 
[Root exception is java.lang.ClassNotFoundException: com.atlassian.crowd.directory.ssl.LdapHostnameVerificationSSLSocketFactory]

[Matheus Fernandes · Accepted solution]

David,

If it ends on *.atlassian.net or *jira.com, it's an OnDemand instance. Otherwise, it's a on premise. 

[David Torres]

Thank you Matheus, that works if DNS is working fine, we also found this rest method '/rest/api/2/serverInfo' from rest api that give us the version. best.