Hi,
I've installed ScriptRunner and now wish to force attachment (PRD) whenever a new feature is moved to development.
since validators won't perform best I thought the way to perform this is by adding post function that makes the attachment mandatory when moving the item to the 'Requirements' status.
If I understand the way things work this will force from this stage on to add an attachment. So in the next step (moving to development) the Product team will have to attach the file.
Hopefully once the file is there the system will not force another attachment again and again.
The problem is I have no clue for how to write this script in the post functions.
Can someone help or advise a better way to force adding the PRD document before transitioning the issue to the developers?
Hi, Ron.
Open a support request at Atlassian Support and we'll help you with that. Please, log in using the same email as the one you created the Cloud instance, so we can match the users by email.
Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support
HI,
I am trying to submit a ticket to reactivate my instance but you require my SEN - I cant provide it as my admin account is deactivated - help?
thanks
Zeke
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Looks like JIRA does not give a fuck to its customers
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Hi Ron,
You can open a ticket with us, so our team can do it for you: https://support.atlassian.com
Cheers,
WZ
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