Renderers not available for custom fields

[Sharlena Biron]

I am setting up a single select custom field in JIRA Cloud and the renderers are not available from the Field Configuration Screen.

According to JIRA Cloud documentation, the following renderers are standard (https://confluence.atlassian.com/jiracloud/__renderers-735941878.html):

JIRA currently ships with the following renderers:

• For text fields:
  • The Default Text Renderer, which displays plain text; and
  • The Wiki Style Renderer (utilising the Confluence wiki engine), which displays rich text (HTML).  To see how a 'Wiki Style Renderer' field will look when it is displayed to a user, please see Editing Rich-Text Fields.
• For multi-select fields:
  • The Autocomplete Renderer, which allows the user to start typing text which is then 'autocompleted', or to select from a dropdown list of options; and
  • The Select List Renderer, which simply provides a dropdown list of options.  For custom fields of type Multi Select, only the Select List Renderer is available. Furthermore, when modifying a field configuration, you will not be able to configure a Multi Select custom field's renderer.

The only renderers I see in our instance are when I create a custom text field, are the Default Text Renderer and the Wiki Style Renderer  If I create a select list custom field, the renderers don't show at all. I need the other renderers to be available as well.

Has anyone else seen this and have any ideas as to what may be going on?

[Kian Pariwar · Accepted solution]

Nevermind, I found the problem:

I had a validator in the workflow that did not allow for multiple value selection in a custom field during issue creation.

Atlassian should consider this as part of their error message, though.

[miss_tate]

Ahh yes, I had the same issue! I could only import a single issuetype from a csv. I was not allowed to import "Requirements" alongside "Tasks" from the same csv.

[miss_tate]

I was also to fix this error by removing the extra non-populated data lines from beneath the lines that were meant for import. This was a result of possibly editing the file by reducing the number of imports and not clearing all the fields from the deleted lines.

[Hilmi Ozdemir]

I have the same error, any reply will be appreciated