Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Re-using already uploaded images/attachments within a ticket

Serge Makarenko
Contributor
March 19, 2021

 

JIRA Server version had a possibility to re-use the same images/attachments many times within a ticket by a single upload and then mention in the text. Any image uploaded to the ticket could be re-used many times in the description, comments section, etc by a simple reference from the images dropdown.

JIRA Cloud it seems doesn't allow us to do the same with already uploaded images from the scope of the ticket. The images were uploaded to the ticket by different people, or attached within a comments section. But when the button is clicked, they aren't available to be inserted into the ticket description.

There are two questions connected to that:

  1. How to re-use images from the attachments, without the need to duplicate the image during mentions?
  2. Why images uploaded within the comments and visible within "Attachment" section are not choosable from "Files & images" dialog window?

Images upload.png

1 answer

0 votes
Nabil Sayegh
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 10, 2013

If the filter is a shared filter, then you can re-own it as an admin, make the changes and re-own it afterwards.

Suggest an answer

Log in or Sign up to answer