Hello guys,
I´m facing one critical issue on our side. By mistake a have deleted projects instead of archiving them... it was around 3000 issues... hence this is very bad for Audit.
We have 2 environment (PROD and PRe-PROD). The projects were removed from PROD, however on pre-prod we still have them. So at least something positive...
We have been trying some things with deleting other projects on Pre-Prod and importing same projects from PROD to PreProd env.
We have tried/tested to export/import issues through CSV file. Export was successful from PROD. However when we import the issues to PRePROD there is a critical mismatch in data. Almost nothing is correct (from statuses, through assignees to comments). The only this correctly imported seems the Summary of the issue. + also Attachments are not importing. Which is a big issue.
Then we tried/tested to export/import projects through XML export. This failed also in Import. With error : "There was a problem parsing the backup XML file at /data/jira.home/import/2022-Mar-19--2353.zip: A comment must have an issue id specified."
Is there any other method we can use except full PROD DB restore ? Any addons or something that can help ? Any tips and tricks are warmly welcome !
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