Can a single Jira project have numerous keys?
I'd like to organize my Program, which is comprised of many lines of effort, using built in Initiative, Epic, Task hierarchy. Ideally, I would like to assign a different key to the issue type rather than the project to differentiate between work. (We are currently hard-coding change of naming convention on issue types, i.e. New Feature --> custom name
We are managing customer facing requests in Jira Service Desk and we are standing-up a hierarchy to manage components of the program. I want to differentiate between these two without have numerous projects in Jira. How do I do this?
No. Don't do that it HURTS. You could restore, if you have a backup, from before it was deleted into another instance and manually enter all the data, but you won't have the history and the cloud provider may not provider you with another instance. I strongly recommend you not allow deletion of issues. I use a resolution of 'Deleted' to indicate the issue isn't valid any longer. The forum is full of questions about restoring issues.
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