Problem with creating Projects in Jira Core

[Simon Capet]

Hello, 

I'm hoping that someone in the community can help me fix this issue. 

I have just added Jira Core to the Atlassian products my company uses. I've had no issues with Software, but when I try and create a project in Core instead of getting a core project I get a software project. 

These are the steps I take:

1. I switch to Jira Core

2. I click 'Create a project'

3. It deosn't matter if I choose 'Classic' of 'Next Gen' I get the same result

4. I set the name, key, access level and template and continue

5. A software project, NOT a business project is created with a URL like this

https://company-name.atlassian.net/jira/software/projects/project-name/boards/12

7. The project is listed under software projects not core projects. 

Trying to solve this issue is driving me nuts! I would appreciate any help as I need to get this solved as soon as possible. 

Thank you, 

Simon

[Deleted user · Accepted solution]

Perhaps: http://groups.google.com/group/Gmail-Help-Composing-Messages-en/browse_thread/thread/c84226ac11626dc1?pli=1

> Plain text mode automatically wraps. To make the text flow to the
> size of the viewing area, compose in Rich text.

To see the mail, go to gmail, look at your sent list. If you find the email 'source' of the message (through Show Original in the right hand corner menu when viewing a mail) to which you refer is not clipped at 75 characters, then I'll need that email source to progress a fix (please raise in https://studio.plugins.atlassian.com/browse/JEMH )

[Olivier Brzozowski]

The Show Original do show that my gmail clipped my emails at 75 characters (except for the continuous string of characters). It does it whether in plain text or rich formatting, no difference. I will continue searching on gmail forums. Thanks.

[Pam Armitage]

Oliver did you ever find a solution to this?

[Deleted user]

Just chiming in, if your mail combines both text and html versions of content, JEMH can prefer HTML, the decoding of such doesnt then suffer this transport induced problem.

[Olivier Brzozowski]

Andy, since you are monitoring this, you said:

"I suspect the issue is coming at the client end, outlook?" - can't be, I am not using outlook, only gmail.

"Dig out an old mail from 'all mail' on gmail, the truth will be there..." Not sure what you mean here. Can you be more specific?

Thx. Olivier