On a PUT request I recieve a customfield cannot be set error

[David van Staden]

I use Postman to test a PUT request in my JIRA sandbox. 

My JSON body:

{    "update": {"customfield_15315": [{"set":"11111011112"}]}}

 but keep on getting the following response:

{    "errorMessages": [],    "errors": {        "customfield_15315": "Field 'customfield_15315' cannot be set. It is not on the appropriate screen, or unknown."    }}

I essentially just want to edit one field on the issue. I get this error on all the field, custom and standard.

I have admin rights and the field is visible the create/view/edit screens of this project.

This is my path rest/api/2/issue/464382 with no parameters set

[Sam Huawey]

As far as I could understand, you make a backup of JIRA issues. In fact the backup contains a zip file with two XML files inside. All you need to do is to unzip file and do some editing using OS built in tools, like awk in Linux or even perl. After that you pack the files again and send them to customer.

If you ask your system administrator, he will create such a script in 10-15 minutes.