Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Notifications Language

Alejandra González
Contributor
January 19, 2021

Hi,

Some of my team members are receiving the notifications through mail (as a Reporter) with the status en Spanish, for example:

" Angel changed the request to Resuelta" instead of "Angel changed the request to Resolved or Done"

We need it to be all in English.. We have the JIRA language as English.

 

Can someone help me?

 

Thank you

Alejandra

6 answers

1 accepted

0 votes
Answer accepted
Shawn C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 15, 2015

I just saw this issue with another customer yesterday and was resolved by restarting JIRA in their instance.  If you would, please open with a case with support and we will be able to assist. 

Sergio Moreno
January 15, 2015

Thank you Shawn, restart was the solution.

0 votes
Andriy Zhdanov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 14, 2015

Yes, I think so. File support ticket, with the problem and request to check atlassian-jira.log

0 votes
Sergio Moreno
January 14, 2015

Sorry Andriy, How can I have access to that file if I'm in a Jira cloud instance? Do I have to ask for it to Atlassian Support?

0 votes
Andriy Zhdanov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 14, 2015

No. atlassian-jira.log, you may need to contact system administrator.

0 votes
Sergio Moreno
January 14, 2015

Hi, Do you mean the "Audit Log" in the "Manage add-ons" section?

0 votes
Andriy Zhdanov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 14, 2015

Is it possible to check JIRA log?

Suggest an answer

Log in or Sign up to answer