Migration problem from Jira Server to Cloud

[Guillaume Lemoine]

Hello
I'm coming to you because we need your help: we have migrated our servers to the cloud (jira server, confluence). For confluence everything went well, but for jira it's more complicated:
- we migrated first to confluence and then jira.
- For some users everything went well, their issues were well assigned to their new user on jira cloud
-For others it's a real disaster: it's possible to find their issues by doing a search with their username but they are not associated with the user on jira cloud. So link is not done for the assignee, reporters, comments, filters, etc..

We have created a script to try to solve this by API, it works (we search by username, and associate the new user) but it only covers a small part of the problems, comments, for example, are not covered, the projects permissions, filters, etc....

Is there a way to mass-associate all objects belonging to an old username with a user?

The sites are already in production, and users (who can) have already started working.

Thanks in advance for your help

[Bhushan Nagaraj · Accepted solution]

Hi Srinivasan,

1. Login to JIRA as administrator and go to Administration -> Workflows

2. Click on Add Workflow

3. By Default you will see step named "Open". Click on "Edit" and you will have the options to change this.

Cheers

Bhushan