Les ticket sont terminés mais ne sont pas résolus. Savez-vous pourquoi?

[Guillaume ZORZETTO]

Bonjour,

Nous n'arrivons pas à passer en état "résolu" nos tickets qui sont pourtant terminé. Cf ci-dessous. Savez-vous comment faire pour modifier la résolution ?

Merci pour votre aide ! 

[Peter Callies · Accepted solution]

I was able to resolve this.  I had set an invalid dependency on one of the child items (it was dependent on the completion of it's parent).  That prevented the Portfolio scheduler from being able to schedule that task and all subsequent tasks that were dependent on it.  So although the the epic had a scheduled end date, it wasn't based on completion of all the child tasks.

I'm not sure why portfolio allowed me to set the invalid dependency or at least warn me about it, but in the end the mistake was mine.