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Les ticket sont terminés mais ne sont pas résolus. Savez-vous pourquoi?

Guillaume ZORZETTO
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April 2, 2020

Bonjour,

Nous n'arrivons pas à passer en état "résolu" nos tickets qui sont pourtant terminé. Cf ci-dessous. Savez-vous comment faire pour modifier la résolution ?

Merci pour votre aide ! 

Ticket_non_resolu.png

3 answers

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Deleted user
April 13, 2016

I disabled auto commit autoCommit=false for MSSQL in the dbconfig.xml, the issue never occured again. You will find further information in this KB283640022.

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Deleted user
October 30, 2015

@Chander Inguva I did. Have a look at my edit. It seams like a deadlock.

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Chander Inguva
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October 30, 2015

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