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Jira unable to start due to license issue

Fraser Hardy
Contributor
April 13, 2019

My server at https://jira.qudini.com wont start after upgrading to 8.1 even though my licenses are all up to date. 

The page to set the license won't load correctly for me to fix this. How do I proceed? 

 

 

1 answer

0 votes
Zul NS [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 20, 2014

You can check if the user exist in Userassociation table but not cwd_user table. Maybe with the following query

select * from userassociation where source_name not in (select lower_user_name from cwd_user) AND association_type='WatchIssue';

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