JQL search for 'reporter' and 'watcher' ignores 'Project'

[Edgar Chen]

I'm trying to do a search that displays all active tickets the 'jira-customer-success' group has reported or is watching. 

My queries work for 'reporter' and 'watcher' separately, but when I combine them, I get hundreds of unexpected results of all different 'project' types, not just "Customer Engineering".

Member in the CSM group = Reporter <-- Working

project = "Customer Engineering" AND reporter in membersOf(jira-customer-success) AND status != Closed AND status != Closed AND status != Done

Member in the CSM group = Watcher <-- Working

project = "Customer Engineering" AND watcher in membersOf(jira-customer-success) AND status != Closed AND status != Closed AND status != Done

Member in the CSM group = Reporter OR Watcher <-- Doesn't Work

project = "Customer Engineering" AND reporter in membersOf(jira-customer-success) OR watcher in membersOf(jira-customer-success) AND status != Closed AND status != Closed AND status != Done

[Deleted user]

Can you elaborate more on this question? Do you need to copy a production JIRA instance to a JIRA Test instance? Or a completely new JIRA Test Instance? Both can easily be done via export/import XML and evaluation licenses can be generated for this kind of needs.

[Boris Georgiev [Appfire]]

Is this what you're looking for ?

https://confluence.atlassian.com/jira/establishing-staging-server-environments-for-jira-285839559.html

PS: It would be very helpful if you provide more details than just a short title when asking questions in this forum 

[Karen Martin]

Apologies, i started this post and clicked a few things to add, then it submitted, but i was not done.  I got tied up and could not come back to clean up this post.

@Boris Georgiev the link you posted is exactly what i needed, i was trying to set up a test environment and didnt know we got a free development license key with our purchased license.  I was able to grab it and set up my test environment.

Again apologies for the mix up and thanks the assistance even with my vague post.