In my workplace, Servicenow team started working on integration with Jira using REST API, Servicenow people has documentation where how all tasks should be performed, they almost completed outbound work from their side like mapping the fields creating payloads and they successfully sent a ticket from Servicenow, where the Jira people can work on the ticket and now its the turn for Jira team to integrate with servicenow, we don't have any documentation to perform integration, can anybody please provide us some documentation or it would be helpful if anyone already worked on this integration please share your work.
Thanks
When using an OnDemand instance, the database is not accessible by the user, only by Atlassian staff.
The best option for this task is the Standalone version.
Cheers.
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