Is lookup issues support Jira server

[Mkurama]

I just want to ask if I can use lookup issues in jira server? or any alternative?

[Adam · Accepted solution]

Turns out email is a restricted feature: http://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

If that's the case, why is it in the admin panel?

[Michael Knight]

We have an internal issue raised for removing this from the admin panel. It should be rolled out in the coming weeks.

[Adam]

Michael - does that mean that the feature will never be implemented for the OnDemand platform?

[Michael Knight]

No, we just want to remove the menu item for now to avoid confusion. We are hoping to bring this feature back, but it will not be happening in the short term.

[Eric]

Ugh. I was about to move my entire organization to JIRA+GreenHopper+Bonfire+Fisheye in the cloud but this is a showstopper... and my option is have to dedicate internal resources to reimplement a feature you already have.

[Eric]

What is the suggested work-around? This is a vital enterprise feature.

[Michael Knight]

Some customers have written external scripts that convert their emails into JIRA issues using the JIRA remote API.

[Felipe Cuozzo]

Hey folks,

This is a heads up that this feature is now fully implemented on OnDemand and can be configured by an Administrator following the steps described here:

https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

Any issues feel free to open a Support Request that one of our Support Engineers will be happy to help with this.

Best Regards,
Felipe Cuozzo
OnDemand Developer

[Steve Daly]

Damn...I was counting on this to work... Does anyone have an example of the API script??