In the new Jira UI, how do I convert a story into a sub-task of another story?

[Luca Naso]

I was used to converting a Story directly into a Sub-task of another existing story.

However, in the new Jira-UI, I only see how to convert ("move") a story into a task (or bug or epic), but not into a subtask.

Anybody knows how to do that now?

See screenshot:

[Robert Chang · Accepted solution]

Hi Venkat,

It sounds like the problem is somewhere between Crowd and your LDAP server. I would check the Crowd user directory > Configurations tab, and see whether the "User Email Attribute" matches the email attribute in your user object on the LDAP side.

If you'd like, you can attach a screenshot of your user directory's Configuration tab, plus an LDIF export of an example user from your LDAP (scrub out any sensitive info of course). This should make clear what the User Email Attribute should be set to in Crowd.

Best regards,

Robert

[V]

Hi Robert,

Thank you for the suggestion. The problem is solved.

Regards,

Venkat