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IRA Locked Error. Won't startup

jcdd_deypro
July 30, 2020

I'm not able to run the jira.

2020-07-30 12:39:18,484+0200 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml
2020-07-30 12:39:18,539+0200 JIRA-Bootstrap INFO [c.a.j.config.database.DatabaseConfigHandler] Trying to get encrypted password from xml and decrypt it
2020-07-30 12:39:18,541+0200 JIRA-Bootstrap INFO [c.a.j.config.database.DatabaseConfigHandler] Database password decryption not performed.
2020-07-30 12:39:18,888+0200 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] Running JIRA startup checks.
2020-07-30 12:39:18,889+0200 JIRA-Bootstrap FATAL [c.a.jira.startup.JiraStartupLogger] Startup check failed. JIRA will be locked.
2020-07-30 12:39:18,956+0200 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 161 MiB. Committed: 472 MiB. Max: 745 MiB
Non-heap memory : Used: 36 MiB. Committed: 61 MiB. Max: 1536 MiB
---------------------------------------------------------------------------------
TOTAL : Used: 197 MiB. Committed: 533 MiB. Max: 2281 MiB
---------------------------------------------------------------------------------

 

I removed the /var/atlassian/application-data/jira# rm .jira-home.lock file

and restart the Jira but I'm still having the same errror.

what should I do?

1 answer

0 votes
HarryH
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September 7, 2013

The "Workload pie chart" is based on the field, you can specifiy the assignee, status and solution etc., so if you would like to get the report grouping by a team, you can do it if you have a field with the team list values, and then you can creat the report with this field as the statistic type.

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