I am not able to see the old view option for none of the tickets which was present at the top of the

[Soumya Roy]

Today suddenly i am not able top see  the old view option for any of the Jira tickets at the top.

When i am clicking on the three dotted horizontal line there comes a list of option where i can see the old view option at the last. 

But i want to get that option at the top of the Jira tickets which i used to get previously.

i have checked with my peer they are able to get the  option as i mentioned in the ticket earlier.

[Alexey_Rjeutski__Polontech_ · Accepted solution]

To clear search - ask user to follow the link <yourjira>/issues/?jql=

that will reset current search

[Ian Hecker]

This worked for me. No options from dropdown, but after using the link i can delete/edit issues

[Jobin Kuruvilla [Adaptavist]]

Issues drop down doesn't become functional when the recent filter throws an error, I guess. Can you check the logs to verify?

[Rahul Aich [Nagra]]

HI Jobin, i think you are correct. When i logged in with another user the dropdown started working, which implies its something to do with last saved filter which is cuasing issues.

How can i fix it now, considering that the user cant access his filter (as his issues dropdown is not working)

Rahul

[Jobin Kuruvilla [Adaptavist]]

Go to ${baseURL}/secure/ManageFilters.jspa and click on the filter to modify it. Or delete it if it is beyond repair ;)

[Alexey_Rjeutski__Polontech_]

Please check logs on your browser. maybe there is some conflict with other plugin that fails all javascript routine. Or maybe there is a defect in plugin itself. If you use chrome - press F12 and open console tab, then refresh problem page. For FireFox - see http://www.howtogeek.com/105320/how-to-use-firefoxs-web-developer-tools/ for details.