How to use Bugzilla Import plugin

[Jeff Werner]

I'm currently evaluating JIRA for my organization.  I've noticed that it supposedly has the ability to import an entire database from Bugzilla, which we currently use.  I thought that would be a great way to see Jira in action using our actual project data, instead of stuff I make-up along the way.

Here are the first few steps that I'm trying to follow from the Jira documentation:

1. Log in to JIRA as a user with the JIRA Administrators global permission.
2. Choose > System. Select Import & Export > External System Import to open the Import external projects page.
3. Select Bugzilla to open the Bugzilla Import Wizard: Setup page.

I run out of gas right there, because there is no "Bugzilla" choice anywhere on the External System Import page.  

I've looked into this a bit, and I gather the Bugzilla import function takes the form of a plugin.  I haven't found the facility to manage plugins to see if I even have it installed, much less if it is active and functioning.  I also am wondering if the version I have does not support this import because I'm only running a 30-day evaluation license. 

[dieterwachters · Accepted solution]

Got an anwser from Atlassian:

I believe that the Site URL has not been modified after FishEye was proxied. To change the site URL for FishEye, kindly do the following:

1. Access your FishEye instance and go to Administration
2. Locate the Server link under the Global Seetings column
3. Once the Server Settings screen appear, click on the Edit Settings button
4. Locate the Site URL field (the very bottom field) and enter the value https://code.<domain>.com/
5. Then, click on the update button
6. Restart your FishEye instance to make sure the changes take effect

After you have done the above suggestion, replicate the problem again on your JIRA and see whether the problem persists. JIRA will now use the Site URL value for FishEye links.

For more info on configuring FishEye web-server, please refer to the following link:

• http://confluence.atlassian.com/display/FISHEYE/Configuring+the+FishEye+Web+Server

[dieterwachters]

I have the same problem. Any news on this?

[Lars Nordin]

Not yet. I did "poke atlassian" but haven't heard anything back yet.