I have implemented automatic commenting on tickets after they are open more than 1 hour.
Hi,
With out a Script Runner also you handle your requirement.
Solution:
Have Different Workflow for Different IssueType & in the postfunction assign it to the required User.
Also in case if you want to make Project Specific, then you can use Project Role for storing User (i.e who has to be Assignee)
Regards,
Chaithra
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