I am working on a math-education project, our reviewers are struggling to add math equations properly into Issues description.
Is there a way to do this?
I'm afraid that's a generic message for the user, and does not tell us anything about the underlying error.
You'll need to read the application log files for more information. <JIRA home>/log/atlassian-jira.log is the one most likely to have the actual error. I would try reading the log live, while reproducing the error on screen - you should see the error written to it immediately.
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