How to access parent link issue's fields

[Susheela.Kushwaha]

Hi,

I am trying to add a condition to a workflow. The condition is to validate if the issue's parent link issue has certain custom fields populated. 

Here is what I could figure out so far:  

issue.customfield_10018.value!=null

where customfield_10018 is parent link field.

Even above code does not give the expected output. The parent link on issue is populated but the above Jira expression keep returning 'false'.

[O. Funkhouser · Accepted solution]

I found a solution. Modifying the template.user.cannotchangepassword.reset, template.user.cannotchangepassword.cannot, and template.user.cannotchangepassword.contact fields of the following file meets my needs.

atlassian-jira/WEB-INF/classes/com/atlassian/jira/web/action/JiraWebActionSupport.properties

Is this the best/only solution?

[Jobin Kuruvilla [Adaptavist]]

Should have worked. What version of JIRA is it?

[O. Funkhouser]

JIRA v6.0.8 Standalone ... running on CentOS release 6.4

[O. Funkhouser]

Any idea where JIRA caches the templates? I know that I usually have to do a "kill -9" when shutting down JIRA. Is it possible that shutdown isn't cleaning up behind itself?

My only other thought is that there is a .jar file with this file in it as well. Are you aware of any such files?

[Jobin Kuruvilla [Adaptavist]]

I asked you the version so that I could try it out. Given that you already downvoted, why bother huh? ;)

[O. Funkhouser]

I apparently misunderstood the purpose of the up and down vote. My apologies.

I am still investigating this issue. If I identify the solution, I will be sure to post the solution regardless. I am going to try a virgin installation of v6.0.8 and see if there a plugin that may be interfering with the template.