How do I remove inactive users from all references?

[Rajat Sethi]

Hi Team,

Is there a way to remove an inactive user from all references of a JIRA project. We have a few custom user picker fields like "Stakeholders", "Owners", etc that have multiple user values. Some of these users are no longer with our organization and we would want to remove their references from these fields. 

I do not see a bulk edit option to achieve this. What would be the best way to achieve this?

Thanks,

Rajat 

[Ralph R · Accepted solution]

Not 100% sure if the solution to this is correct, however:

We were also suffering issues with the application link between JIRA and Confluence due to a proxy being used to permit external access to both of these. In particular this was causing problems linking issues to confluence pages and vice versa.

The proxy configuration file was updated to include "preserve host", which appears to have solved the linking issue and also the dashboard issue which has now permitted me to update the sprint (still waiting on Auto to be fixed) and the continuously loading gadget to now load.

[Melvin Arroyo]

Hey Ralph,

We just moved our application to allow outside users and we are running into this issue as well.  The Proxy configuration file was updated to include "Preserve host" was made where?

Mel