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  • Is there any way to have multiple On Demand jira users with permission to add users, but without full administrator rights ?

How do I move JIRA backlog from my companies JIRA to a client JIRA?

Andrew Clavette
June 16, 2022

I want to able to take my backlog from my companies JIRA and move it to my clients JIRA instance.

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Harry Chan
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October 29, 2012

Hi, unfortunately only JIRA administrators can add/remove users.

Take note that you can split JIRA administration into system administration and jira administration to reduce some risks. The JIRA administrator doesn't need full permission, such as re-indexing, import/export etc.

keith weng
October 29, 2012

Thanks. Does this apply to On Demand ?

In my On Demand instance there is a "system-administrators" group (and "confluence-administrators" group) in which the only member is "sysadmin" with the email address "noreply@atlassian.net". So there does not seem to be a way to add anybody to those groups.

I created the On Demand instance and was the first user in the system, and I seem to have rights like re-index, but I am only a member of the "administrators" group.

When I view global permissions, I see only the following available:

JIRA Administrators

JIRA Users

Browser Users

Create Shared Objects

Manage Group Filter Subscriptions

Bulk Change

Harry Chan
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Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
October 29, 2012

For OnDemand, the administrator is already restricted down. Atlassian is the only 1 that has full access on those platforms.

keith weng
October 29, 2012

OK, thanks.

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