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How do I edit the options list for custom 'Radio Buttons' field?

kristi gray
May 24, 2022

How do I edit the options list for custom 'Radio Buttons' field? When I select Edit I can only change the Field Name and Description.  I want to update the choices displayed next to the radio buttons for this field.

 

1 answer

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Chaithra N
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April 8, 2013

Hi,

You can write a post function for Setting Summary based Multiple CustomFields/ System Fields.

In the postfunction, while configuring you will have to take the Format of the Summary & also the required parameters.

Example:

Summary Formate - $parameter1$ request rasied by $parameter2$

parameter1 - Choose IssueType

parameter2 - Choose Reporter.

Note: In parameter list you can have System Fields, Custom Fields etc

So the plugin logic should be such that summary is replaced as "Support request raised by XXX" assuming Support is issue Type & XXX is reporter for that ticket.

Similar you can design your plugin to met your requirement.

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