How can I see the linked issue in new view?

[Eva Suárez]

Hello,

We work with both Jira Software and Jira Service Desk and we escalate tickets from SD to SW all the time. 

Everytime we need to check the status of a SW ticket from Service Desk (really often), we have to change to old view as it's not possible (or we don't know how) to find it in the new view.

Can the Issue Link be added to the information pannel? 

Is there some way to be able to see it directly in the new view?

(Following example of what we'd like to see in the new view that is visible in the old view:

)

Thanks for your help.

[Jonas Andersson · Accepted solution]

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