How can I add a property for a user on JIRA cloud?

[Vishal Vaswani]

I am using JIRA cloud instance and have followed instructions in https://confluence.atlassian.com/cloud/update-roles-and-properties-for-jira-users-744721647.html 

But, I do not see "Edit Jira properties" when I click on the  button to the right of "Login as user", this has been tried for a "Trusted" user and for an "Org & Site admin" user. 

Has the feature been removed for JIRA cloud users, this is required for one of the third party apps I use? 

[Arijit Banerjee · Accepted solution]

Thanks Jaime but the copy was failing due to a validation script within the workflow.

[Jaime S]

Hi, Arijit.

There are many things that may be causing it. One thing you should check is whether the person who's not being assigned has the 'Assignable user' permission for this issue type in this project. Otherwise, you shouldn't be able to assign issues to them.

If you can't figure it out, you can always open an issue at support.atlassian.com.

I hope it was helpful.

Kind regards.

Jaime Kirch da Silveira.